Privacy Policy

1. Introduction

Portland IAS Inc (“we,” “us,” or “our”) operates the website iasclaimsnetwork.com (the “Site”). 

This Privacy Policy details how we gather, utilize, share, and protect your information when you visit our Site or use our services, which include diminished value appraisals, total loss appraisals, auto damage appraisals, and other insurance claim services.

By accessing our Site or providing information through our forms, you acknowledge and accept the practices outlined in this Privacy Policy. If you do not agree with these terms, please refrain from using the Site.

2. Information We Collect

Personal Information:

When you fill out a claim evaluation form, reach out to us, or request our services, we may obtain the following personal data:

- First and last name

- Email address

- Phone number

- Mailing address and state of residence

- Vehicle details such as year, make, model, trim, and VIN

- Date of loss or accident

- Information and documentation related to your insurance claim

- Photos and files you upload (for example, repair estimates or insurance Total Loss settlement documents)

Automatically Collected Information

When you visit our website, we may automatically gather details about your device and how you use our site. This includes:

*Your IP address and location

· Information about your browser

· The operating system you're using

· Which pages you view and how long you spend on them

· The sites or search terms that brought you to us

· Your device type (whether it's a desktop, mobile, or tablet) **

3. How We Use Your Information

Here's how we use your data:

*To review claims and create reports

· To provide appraisals for clients

· To track the status of claims

· To ensure we're following legal and regulatory requirements

· To enhance our website and services

· To send marketing materials (only if you've agreed to it) *

Service Providers: We may share your information with trusted third-party service providers who help us run our business, such as CRM systems, cloud storage, and email services. These providers must protect your data under contractual agreements.

Legal Requirements: If required by law, court order, or government regulation, or if needed to protect our rights, your safety, or the safety of others, we may disclose your information.

Business Transfers: If our company merges, is acquired, or sells assets, your information might be transferred as part of that process.

5. Data Security

We take reasonable administrative, technical, and physical steps to safeguard your personal data from unauthorized access, use, changes, or destruction. Our security practices include:

· Encrypting form submissions (SSL/TLS)

· Using secure cloud storage for documents and files

· Restricting employee access to personal data

· Conducting regular security reviews and updates

· Employing Google reCAPTCHA to block automated abuse

Although we work hard to keep your data safe, no method of online transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute protection of your information.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and gather usage information. These include:

· Essential Cookies:

· Analytics Cookies:

· Google reCAPTCHA:

Our website may include links to third-party websites or services (such as State insurance department websites). We are not responsible for the privacy practices of such third parties. We advise you to review the privacy policies of any external sites you visit.

8. Your Rights and Choices

Depending on your state of residence, you may possess certain rights concerning your personal information:

Access: You may request a copy of the personal information maintained about you.

Correction: You may request correction of inaccurate or incomplete information.

Deletion: You may request deletion of your personal information, subject to specific legal exceptions.

To exercise any of these rights, please contact us using the information provided below.

9. California Residents (CCPA)

California residents have additional rights under the CCPA, including the right to know what personal information is collected, to request deletion, and to opt out of its sale. We do not sell personal information. Please contact us below to make a CCPA request.

10. Children's Privacy

The site and related services are intended for users aged eighteen and older. We do not knowingly collect personal information from children; should we discover collection from individuals under eighteen, we will promptly delete such information.

11. Data Retention

Personal information is retained as long as necessary for our purposes and in accordance with legal requirements. Claims records are generally maintained for at least seven years based on industry standards and regulatory guidance.

12. Changes to This Privacy Policy

This policy may be updated periodically to reflect changes in practices or legal requirements. In the event of material changes, the "Last updated" date will be revised accordingly. We recommend reviewing this policy regularly.

13. Contact Us

For inquiries or to exercise your privacy rights, please contact us: